Updated: 9/22/2024

Thank you for visiting getbookedsolid.com  (the “Website”). We value your privacy highly. This Privacy Policy (the “Policy”) explains the kinds of information LEAD, The Success Coach Company(“the
Company,” “we,” “us,” or “our”) might gather from you or that you might share
when you use the Website and the associated products, features, materials, and
services (collectively referred to as the “Services”). It also describes how we
handle, use, maintain, protect, and disclose your information.

This Policy is relevant to information collected on the Website, through general use of our Services (including account registration), and via communications between you and the Website (such as emails, texts, and other electronic messages).

Please note, this Policy does not cover information gathered by third parties, including any websites, services, or applications that you may access through our Services.

We urge you to read this Policy thoroughly. By accessing or using our Services (or by clicking “accept” or “agree” to this Policy when prompted), you consent to the terms outlined in this Policy on behalf of
yourself or the entity you represent. If you disagree with any part of this
Policy, please do not use our Services.

1. Updates to Our Privacy Policy

This Policy was last updated on the date indicated at the top of this document. We may revise this Policy periodically. If significant changes are made, we will post the revised Policy on this page and notify you via email to the address associated with your account, a message within the Services, or a notice on the Website’s home page. By continuing to use the Services after these changes are posted, you accept the revised Policy. Please review the Policy regularly for updates.

2. Information We Collect and How We Collect It

We gather various types of information about you from
different sources, including: (A) information and content that you provide to
us; (B) information collected automatically; and (C) demographic or aggregate
information. Each category is detailed below.

2.1 Information and Content That You Provide

We collect personal information that you knowingly share
with us. This may include:

(a) Personal Information (or Data): Information such as your
name, address, email address, phone number, username, password, and any other
details you directly provide through our Services. This includes data you
provide when registering for an account, filling out questionnaires or contest
entry forms, or making customer service requests.

(b) Correspondences: Records of your email communications
with us, including your email address and our responses. This also includes
records of phone calls, phone numbers, and voice messages if you choose to
correspond via phone.

(c) User Content: Information or content you submit to be
published or displayed on public areas of the Services or transmitted to other
users or third parties. Your User Content is shared at your own risk, and we
cannot control how other users may interact with it.

(d) Transaction Information: Details about purchases or
transactions you make on the Services, including payment information (such as
credit or debit card numbers), billing, shipping, and contact details.

(e) Search Queries: Records of your search queries on the
Website.

2.2 Information We Collect Automatically

We use various technologies to collect information about
your device, browsing actions, and patterns whenever you interact with the
Services, including:

(a) Activity Information: Details of your visits to our
Services, such as the content you view or engage with, features you use,
actions you take, interactions with people or accounts, and the time,
frequency, and duration of your activities.

(b) Equipment Information: Information about your computer
and internet connection, including your operating system, IP address, browser
type, and browser language.

(c) Location Information: Details about your device’s
location, including GPS data, to enhance or facilitate the Services. This
information also helps us understand how the Services are being used and to
deliver more relevant advertising.

This automatic data collection is used to maintain the
quality of our Services and to provide overall statistics about the use of the
Services. The technologies we use for this data collection may include:

(a) Cookies: Small data files stored on your computer’s hard
drive, either for the duration of your visit (session cookies) or for a fixed
period (persistent cookies). Cookies can provide a more personalized experience
on the Services.

(b) Web Beacons: Small files embedded in webpages, emails,
and applications that allow us to track who has visited those pages or opened
emails, test the effectiveness of our marketing, and compile other statistics.

(c) JavaScripts: Code snippets embedded in websites and
applications to facilitate operations like accelerating the refresh speed of
certain functions or monitoring usage of various components.

(d) Entity Tags: HTTP code mechanisms that allow portions of
websites to be cached within your browser, speeding up website performance by
avoiding the need to resend unchanged content.

(e) HTML5 Local Storage: Data storage within your browser to
store and retrieve data when the website is revisited.

(f) Resettable Device Identifiers: Similar to cookies, found
on mobile devices and tablets, these identifiers make online advertising more
relevant (e.g., IDFA on Apple devices and Google Advertising ID on Android
devices).

This Policy does not cover the use of tracking technologies
by third parties. Our Services may include links, content, ads, or references
to other websites managed by third parties. These third parties may use cookies
or other tracking technologies to collect information about you when you use
the Services. The information they gather may be associated with your personal
data or may collect information about your online activities over time and
across different websites. We do not control these third parties’ tracking
technologies or their use. We encourage you to review the privacy statements of
any linked websites you visit. If you have questions about an ad or other
targeted content, contact the provider directly.

2.3 Demographic Information

We may collect demographic, statistical, or other aggregate
information about you that does not identify you personally. This information
might include gender, age, race, household income, and political affiliation.
Although some of this data may be derived from personal information, it is not
personally identifiable.

2.4 Information from Other Sources

We may receive information about you from other sources and
incorporate it into your account information. We protect this data according to
the practices described in this Policy and any additional restrictions imposed
by the source. These sources might include online and offline data providers,
public databases, social networks, and service providers who provide
information based on their relationship with you. Collecting additional
information helps us correct inaccuracies, enhance transaction security, and
offer personalized product or service recommendations and special offers.

3. Utilization of Your Information

We may utilize the information we collect about you in
various ways, including:

(a) To deliver the Services and its content to you.

(b) To address your comments and questions, and provide
customer support.

(c) To fulfill the purpose for which you provided the
information, or any other purpose disclosed when you provided the information.

(d) To communicate with you regarding your order, purchase,
account, or subscription.

(e) To inform you about significant changes or updates to
the Services or any of its features or content.

(f) To operate, maintain, improve, personalize, and analyze
the Services.

(g) To monitor and analyze trends, usage, and activities for
marketing or advertising purposes.

(h) To detect, prevent, or investigate security breaches,
fraud, and other unauthorized or illegal activities.

(i) To fulfill our obligations and enforce our rights under
any contracts between you and us, including for billing and collection
purposes.

(j) To maintain accurate records for internal administrative
purposes.

(k) To enable you to participate in interactive features of
the Services.

(l) To send you promotional communications, such as
information about features, newsletters, offers, promotions, contests, and
events.

(m) To share information across the Company’s products,
services, and devices, providing a more personalized and consistent experience.

(n) To develop, test, troubleshoot, and improve new
products, services, and features, including through surveys, research, and
testing.

(o) In any other manner described when you provide the
information.

(p) For any other purpose with your consent.

We may also use the information we collect from you to help
us display advertisements to our advertisers' target audiences. While we do not
share your personal information without your consent, advertisers may infer
that you meet their target criteria if you interact with their ads.

4. Sharing Your Information

We may share aggregated or anonymized information about our
users without any restrictions. We will not share your personal information as
outlined in this Policy, except in the following situations:

(a) With Subsidiaries and Affiliates: We may share your
information with our subsidiaries and affiliated companies for purposes related
to management, analysis, decision-making, and other business operations.

(b) With Service Providers: We may disclose your information
to service providers, professional advisors, contractors, and third parties who
provide support services, such as payment processing, website hosting, IT
services, sales, email and postal delivery, location mapping, product and
service delivery, or analytics. These entities are contractually obligated to
keep your personal information confidential and use it only for the purposes
for which it was disclosed.

(c) In Case of Company Sale or Transfer: If we are involved
in a merger, divestiture, restructuring, reorganization, dissolution, or other
sale or transfer of some or all of the Company’s assets (whether as a going
concern or part of bankruptcy, liquidation, or similar proceeding), we may
share your information with business entities or individuals involved in the
negotiation or transfer.

(d) When Required by Law: We may disclose your information
to comply with any court order, law, or legal process, including to respond to
government or regulatory requests.

(e) To Enforce Our Rights: We may share your information to
enforce or apply this Policy, our Terms of Use (

getbookedsolid.com/terms

),
and other agreements, including for billing and collection purposes.

(f) To Protect Lawful Interests: If we believe that sharing
your information will help protect the rights, property, or safety of the
Company, our users, partners, agents, and others, we may do so. This includes
exchanging information with other companies and organizations for fraud
protection and spam and malware prevention.

(g) To Fulfill the Purpose for Which You Provide It: We may
share your information for any purpose you provided it for, any other purpose
disclosed at the time of provision, or with your consent.

(h) With Marketing Service Providers: We may share your
information with marketing service providers to develop and provide you with
promotions and special offers, administer contests, sweepstakes, and events, or
for other promotional purposes.

(i) With Business Partners: We may share your information
with third parties with whom we have strategic marketing alliances or
partnerships to inform you about products and services that may interest you.

(j) With Third-Party Platforms and Social Media Networks: If
you enable features or functionality that link the Services to third-party
platforms or social media networks (such as logging in using a third-party
account), we may share your information with those platforms or networks.

Information you post on or through public areas of the
Services (e.g., chat rooms, bulletin boards, discussion groups) is generally
accessible to, and may be collected and used by, others, potentially resulting
in unsolicited messages or contact from others. We advise users to be cautious
when providing personal information in public or interactive areas.

5. Detailed Information on the Data We Collect

Personal data is collected for the following purposes using
the services described below:

5.1 Access to Third-Party Accounts

This type of service allows the Website to access data from
your account on a third-party service and perform actions with it. These
services are not activated automatically but require explicit authorization by
you.

Facebook Account Access (Facebook, Inc.): This service
allows the Website to connect with your account on the Facebook social network,
provided by Facebook, Inc.

Permissions Asked: Business Management API, Chat, Mobile
Messaging on behalf of Page, Page Messaging.

Place of Processing: United States – 

Privacy Policy.

Category of Personal Information Collected According to
CCPA: Internet information.

5.2 Advertising

This type of service allows user data to be utilized for
advertising communication purposes, displayed in the form of banners and other
advertisements on the Website, possibly based on user interests. This does not
mean that all personal data is used for this purpose. For more details, please
refer to the privacy policies of the relevant services.

Google Ad Manager (Google LLC): Google Ad Manager is an
advertising service provided by Google LLC that allows the Company to run
advertising campaigns in conjunction with external advertising networks.

Personal Data Processed: Tracker and usage data.

Place of Processing: United States – 

Privacy Policy.

Category of Personal Information Collected According to
CCPA: Internet information.

This processing constitutes a sale based on the definition
under the CCPA. Users can find information regarding how to opt out of the sale
in the section detailing the rights of Californian consumers.

Facebook Lookalike Audience (Facebook, Inc.): This service
uses data collected through Facebook Custom Audience to display ads to users
with similar behavior to those in a Custom Audience list based on their past
use of the Website.

Place of Processing: United States – 

Privacy Policy

 – 

Opt Out.

Category of Personal Information Collected According to
CCPA: Internet information.

This processing constitutes a sale based on the definition
under the CCPA. Users can find information regarding how to opt out of the sale
in the section detailing the rights of Californian consumers.

5.3 Analytics

The services in this section enable the Company to monitor
and analyze web traffic and track user behavior.

Google Analytics (Google LLC): Google Analytics is a web
analysis service provided by Google LLC. Google uses the data collected to
track and examine the use of the Website, prepare reports on its activities,
and share them with other Google services.

Personal Data Processed: Tracker and usage data.

Place of Processing: United States – 

Privacy Policy

 – 

Opt Out.

Category of Personal Information Collected According to
CCPA: Internet information.

This processing constitutes a sale based on the definition
under the CCPA. Users can find information regarding how to opt out of the sale
in the section detailing the rights of Californian consumers.

Google Ads Conversion Tracking (Google LLC): This service
connects data from the Google Ads advertising network with actions performed on
the Website.

Personal Data Processed: Tracker and usage data.

Place of Processing: United States – 

Privacy Policy.

Category of Personal Information Collected According to
CCPA: Internet information.

This processing constitutes a sale based on the definition
under the CCPA. Users can find information regarding how to opt out of the sale
in the section detailing the rights of Californian consumers.

Facebook Ads Conversion Tracking (Facebook Pixel) (Facebook,
Inc.): This service connects data from the Facebook advertising network with
actions performed on the Website. The Facebook pixel tracks conversions
attributable to ads on Facebook, Instagram, and Audience Network.

Personal Data Processed: Tracker and usage data.

Place of Processing: United States – 

Privacy Policy.

Category of Personal Information Collected According to
CCPA: Internet information.

This processing constitutes a sale based on the definition
under the CCPA. Users can find information regarding how to opt out of the sale
in the section detailing the rights of Californian consumers.

5.4 Connecting Data

This type of service allows the Company to connect data with
third-party services as disclosed in this privacy policy, potentially resulting
in the retention of this data.

Zapier (Zapier Inc.): Zapier is a workflow automation
service that automates the movement of data between third-party services.

Personal Data Processed: Data communicated while using the
service.

Place of Processing: United States – 

Privacy Policy.

Category of Personal Information Collected According to
CCPA: Internet information.

This processing constitutes a sale based on the definition
under the CCPA. Users can find information regarding how to opt out of the sale
in the section detailing the rights of Californian consumers.

5.5 Contacting the User

Mailing List or Newsletter (Website): By registering on the
mailing list or for the newsletter, your email address will be added to the
contact list for receiving email messages containing commercial or promotional
information about the Website.

Personal Data Processed: Email address.

Category of Personal Information Collected According to
CCPA: Identifiers.

5.6 Handling Payments

Unless otherwise specified, payments via credit card, bank
transfer, or other means are processed through external payment service
providers. Users provide their payment details and personal information
directly to these providers. The Website is not involved in the collection and
processing of such information and only receives a notification of whether the
payment was successfully completed.

Stripe (Stripe Inc.): Stripe is a payment service provided
by Stripe Inc.

Personal Data Processed: Various types of data as specified
in the service’s privacy policy.

Place of Processing: United States – 

Privacy Policy.

Category of Personal Information Collected According to
CCPA: Internet information.

5.7 Managing Contacts and Sending Messages

This type of service allows managing a database of email
contacts, phone contacts, or any other contact information to communicate with
users.

Mailgun (Mailgun Technologies, Inc.): Mailgun is an email
address management and message sending service.

Personal Data Processed: Email address.

Place of Processing: United States – 

Privacy Policy.

Category of Personal Information Collected According to
CCPA: Identifiers.

This processing constitutes a sale based on the definition
under the CCPA. Users can find information regarding how to opt out of the sale
in the section detailing the rights of Californian consumers.

Twilio (Twilio Inc.): Twilio is a phone number management
and communication service.

Personal Data Processed: Phone number.

Place of Processing: United States – 

Privacy Policy.

Category of Personal Information Collected According to
CCPA: Identifiers.

This processing constitutes a sale based on the definition
under the CCPA. Users can find information regarding how to opt out of the sale
in the section detailing the rights of Californian consumers.

5.8 Remarketing and Behavioral Targeting

This type of service allows the Website and its partners to
inform, optimize, and serve advertising based on past use of the Website by the
user. This activity is facilitated by tracking usage data and using trackers to
collect information that is then transferred to partners managing the
remarketing and behavioral targeting activity.

Google Ads Remarketing (Google LLC): This service connects
the activity of the Website with the Google Ads advertising network and the
DoubleClick Cookie. Users can opt out of Google’s use of cookies for ad
personalization by visiting 

Google’s Ads Settings.

Personal Data Processed: Tracker and usage data.

Place of Processing: United States – 

Privacy Policy

 – 

Opt Out.

Category of Personal Information Collected According to
CCPA: Internet information.

This processing constitutes a sale based on the definition
under the CCPA. Users can find information regarding how to opt out of the sale
in the section detailing the rights of Californian consumers.

Facebook Custom Audience (Facebook, Inc.): This service
connects the activity of the Website with the Facebook advertising network.

Personal Data Processed: Email address and tracker.

Place of Processing: United States – 

Privacy Policy

 – 

Opt Out.

Category of Personal Information Collected According to
CCPA: Identifiers; internet information.

This processing constitutes a sale based on the definition
under the CCPA. Users can find information regarding how to opt out of the sale
in the section detailing the rights of Californian consumers.

Facebook Remarketing (Facebook, Inc.): This service connects
the activity of the Website with the Facebook advertising network.

Personal Data Processed: Tracker and usage data.

Place of Processing: United States – 

Privacy Policy

 –

 Opt Out.

Category of Personal Information Collected According to
CCPA: Internet information.

This processing constitutes a sale based on the definition
under the CCPA. Users can find information regarding how to opt out of the sale
in the section detailing the rights of Californian consumers.

5.9 Tag Management

This type of service helps the Company manage the tags or
scripts needed on the Website in a centralized fashion, resulting in data
flowing through these services and potentially being retained.

Google Tag Manager (Google LLC):

Google Tag Manager is a tag management service provided by
Google LLC.

Personal Data Processed: Usage data.

Place of Processing: United States – 

Privacy Policy.

Category of Personal Information Collected According to
CCPA: Internet information.

This processing constitutes a sale based on the definition
under the CCPA. Users can find information regarding how to opt out of the sale
in the section detailing the rights of Californian consumers.

6. You Can Choose 6.1 Mechanisms to Control Your Information

We strive to provide you with options regarding the personal
information you share with us. Here are some mechanisms to help you control
your information:

(a)

 Cookies and Other Tracking Technologies: 

You
can adjust your browser settings to refuse cookies and certain other tracking
technologies. Each browser is different, but many have settings that allow you
to accept or reject cookies and other technologies before they are set, or to
remove or reject them altogether. Refer to your browser's Help menu for
guidance. Note that Flash cookies cannot be removed by simply adjusting your
browser settings. For managing Flash cookie settings, visit Adobe's Flash
player settings page. Disabling cookies or other tracking technologies may
affect the functionality of some parts of the Services.

(b) 

Promotional Communications from the Company: 

To opt out of receiving promotional communications from us,
you can:

Indicate your preference when you register for an account,
place an order, sign up for our newsletter, or complete any form on or through
the Services.

Modify your user preferences in your account profile.

Follow the opt-out instructions in our promotional emails.

Email us with your request.

Note that opting out of promotional communications will not
affect transactional communications related to your account or purchases.

(c) 

Disclosure of Your Information for Third-Party Advertising: 

To opt out of having your personal information shared
with unaffiliated or non-agent third parties for promotional purposes, you can:

Indicate your preference when you register for an account,
place an order, sign up for our newsletter, or complete any form on or through
the Services.

Modify your user preferences in your account profile.

Follow the opt-out instructions in our promotional emails.

Email us with your request.

(d) 

Targeted Advertising: 

To opt out of
using your information for targeted advertising, modify your user preferences
in your account profile. While we do not control third parties’ collection or
use of your information for interest-based advertising, many advertising
companies are members of the Digital Advertising Alliance or the Network
Advertising Initiative, which offer opt-out mechanisms. Visit 

AboutAds.info

 and 

networkadvertising.org

 to
opt out.

(e) 

Location Information: 

Adjust your
device settings to prevent sharing location information by:

Disabling location services in your device settings.

Denying certain websites or applications permission to
access location information.

Your location may still be derived from GPS, WiFi,
Bluetooth, and other device settings. Contact your mobile service carrier or
device manufacturer for assistance.

(f) 

Voice Transmissions:

 Adjust your device
settings to prevent sending voice transmissions to us or third parties by:

Disabling microphone and speech recognition services.

Denying certain websites or applications permission to
access these services.

Modify relevant preferences or permissions in your device or
browser settings.

6.2 How We Respond to Do Not Track Signals

"Do Not Track" is a privacy setting you can enable
in most web browsers. It sends a signal to websites indicating that you do not
wish to be tracked. Currently, we do not respond to Do Not Track browser
settings.

7. Managing and Updating Your Information

You have the right to access, correct, or remove your
personal information. To do so, you can:

Send us an email with your request.

Log into the Website and visit your account profile page to
make changes directly.

Please note that deleting your personal information will
also result in the deletion of your account.

We may refuse a request to change information if we believe
the change would violate any law or legal requirement or render the information
incorrect.

If you delete your User Content from the Services or your
account, copies of your User Content may still be accessible in cached and
archived pages or might have been copied or stored by other users of the
Services.

8. Your California Privacy Rights

This section integrates with and supplements the information
contained in the rest of the privacy policy. It applies specifically to users
who are California residents, as defined by "The California Consumer
Privacy Act of 2018" (referred to as “you,” “your,” “yours”). For these
users, the provisions in this section take precedence over any conflicting
provisions in the privacy policy.

The term “personal information” in this section is defined
as it is in The California Consumer Privacy Act (CCPA).

8.1 Categories of Personal Information Collected, Disclosed, or Sold

In this section, we summarize the categories of personal
information we collect, disclose, or sell and the purposes thereof. Detailed
information about these activities is available in the sections titled
“Information We Collect and How We Collect It,” “Utilization of Your
Information,” and “Sharing Your Information.”

(a) 

Information We Collect: 

We collect the
following categories of personal information: identifiers, commercial
information, and internet information. We will notify you if we collect
additional categories of personal information.

(b) 

Sources of Personal Information: 

We
collect personal information directly from you when you use the Website, such
as when you submit requests via forms on the Website. We also collect
information indirectly as you navigate the Website, and from third parties
working with us in connection with the Services or Website functionalities.

(c) 

Use of Collected Information: 

We may
disclose your personal information to third parties for business purposes.
These third parties are required to keep your information confidential and use
it only for the purposes specified in our agreement with them. We may also
disclose your information when you authorize us to do so to provide our
Services.

(d) 

Sales of Personal Information: 

Under
the CCPA, “sale” includes selling, renting, releasing, disclosing,
disseminating, making available, transferring, or otherwise communicating a
consumer's personal information to another business or third party for monetary
or other valuable consideration. This includes activities like running ads or
using tools such as social network plugins. You have the right to opt out of
the sale of your personal information at any time.

(e) 

Opting Out of Sales: 

To exercise your
right to opt out of the sale of your personal information, contact us using the
details provided in this document. You can request us to stop selling your data
freely, at any time.

(f) 

Purposes for Using Your Personal Information: 

We may use your personal information for business
purposes, such as operating the Website and its features. This includes
processing your information in a necessary and proportionate manner. We may
also use your personal information for commercial purposes, compliance with
laws, and defending our rights. We will notify you if we use your information
for any other unrelated purposes.

8.2 Your California Privacy Rights and How to Exercise Them

Under California Civil Code Section 1798.83 (the "

Shine the Light

" law), California residents can request and obtain, once a
year, information about personal information shared with third parties for
their direct marketing purposes in the preceding calendar year. This applies
only if we share personal information with third parties for their direct
marketing purposes. To make such a request, contact us as provided in the
"Contact Us" section below.

9. Safeguarding Your Information

We take extensive measures to safeguard your personal
information. Here are some of the ways we ensure your data is secure:

Technical, Physical, and Administrative Security Measures:
We have implemented various security measures designed to reduce the risk of
loss, misuse, unauthorized access, disclosure, or modification of your
information. These include appropriate physical, electronic, and managerial
procedures.

Secure Storage: All information you provide is stored on
secure servers protected by firewalls.

Encryption: When transmitting highly sensitive information
(such as credit card numbers) through our Services, we use Secure Sockets Layer
(SSL) technology to encrypt the data.

Your Responsibility

The safety and security of your information also depend on
you. If we have provided you with (or you have chosen) a password for accessing
certain parts of the Services, it is your responsibility to keep this password
confidential. Do not share your password with anyone.

Limitations

While we employ security technologies and procedures to
protect your personal information, no system or network is completely secure.
Unauthorized entry or use, hardware or software failure, and other factors may
compromise the security of user information at any time. Any transmission of
personal information is at your own risk. We are not responsible for
circumvention of any privacy settings or security measures on the Website or
any other Services.

10. Terms of Use

By choosing to visit and use the Services, you agree that
your visit and any disputes related to privacy are subject to this Privacy
Policy and our Terms of Use (getbookedsolid.com/terms), which include
limitations on damages, resolution of disputes, and the application of the law
of the state of Virginia..

11. Cookie Policy

Our Website uses trackers and cookies. To learn more about
how we use these technologies, please review our Cookie Policy.

12. Contact Us

If you have any questions or comments, you may contact us at [email protected]

LEAD, The Success Coach Company

Privacy Policy

Last Updated JULY 2024

NOTE: LEAD, The Success Coach Company is a wholly owned subsidiary of LEAD, The Success Coach Company Inc. and adheres to the same LEAD, The Success Coach Company Privacy Policy, as restated herein. All references to LEAD, The Success Coach Company throughout this policy shall include LEAD, The Success Coach Company.

1. Overview

LEAD, The Success Coach Company (“LEAD, The Success Coach Company,” “we,” “us,” and “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy (“Privacy Policy”). This Privacy Policy describes how we collect and use your Personal Information when you visit our website at https://getbookedsolid.co/ otherwise use the Platform as described further in the Terms of Service, and that you may provide in electronic messages to LEAD, The Success Coach Company.

Please read this Privacy Policy to understand our policies and practices regarding your Personal Information and how we will handle it. If you do not agree with our policies and practices, do not use the Platform.  By accessing or using the Platform, you agree and consent to this Privacy Policy.

LEAD, The Success Coach Company may change this Privacy Policy at any time, at its discretion. Your continued use of the Platform after we make changes is deemed to be acceptance of and consent to those changes, so please check the Privacy Policy periodically for updates.

This Privacy Policy is subject to and governed by the LEAD, The Success Coach Company Terms of Service. The Services are part of the Platform and are described further in the Terms of Service.

2. The Types of Information That LEAD, The Success Coach Company Collects About You and How LEAD, The Success Coach Company Collects Information About You

LEAD, The Success Coach Company may collect two types of information from you when you visit the Platform: Personal Information and Non-Personal Information (collectively “Information”).

“Personal Information” refers to data by which you may be personally identified, such as name, email address, employer, job title and department, and telephone number.

“Non-Personal Information” means data that is about you but does not identify you specifically. If you do nothing during your visit to our Platform but browse, read pages, or view content, we will gather and store Information about your visit that does not identify you personally.

We collect Information:

Directly from you when you provide it to us.  When you subscribe to a newsletter, create an account, make a purchase or request information from LEAD, The Success Coach Company, we will ask for things like your name, contact, billing, shipping and communication information, and account ID or credentials in order to fulfill your request. If you set up an appointment with us through the Platform, attend a trade show or event, or otherwise contact us, you may also voluntarily provide similar information.  If you submit any Personal Information about other people to us or to our service providers, you are responsible for making sure that you have the authority to do so and to allow us to use their Personal Information in accordance with this Privacy Policy (for example, by You asking for their consent).

From third parties.  We obtain information through partners, vendors, suppliers and other third parties.  The parties from whom we obtain information are typically corporate enterprises (although some may also be educational or public enterprises) and they may be located in any of the locations in which we do business.  These enterprises largely fall into the following categories: Advertising and marketing companies, data set and information vendors, public database providers, social media platforms, partners, providers of products or services, hosts or vendors at events or trade shows, research partners, or enterprises that use LEAD, The Success Coach Company Services.  We take steps to confirm that information we receive from these third parties has been collected with your consent or that these parties are otherwise legally permitted to disclose your Personal Information to us.  We might also obtain information through a partner, or co-create datasets with a partner, as part of our business operations.  This kind of data is used for work like improving the Platform and other LEAD, The Success Coach Company Services, enhancing existing products and developing new capabilities and features.  In some cases we combine Personal Information about individuals that we receive from multiple sources, including directly collected from you or through your use of the Platform.

Automatically as you navigate through the Platform or during the time in which you utilize our Services. We collect information about how you interact with the Platform through the use of cookies, pixel tags, and similar technologies.  Please view our separate Cookies Policy for more information on our use of cookies and similar technologies, how you can manage cookies and how we respond to Do Not Track signals.

3. How LEAD, The Success Coach Company Uses Personal Information It Collects About You and the Purposes for the Collection and Use

We use Personal Information that we collect about you or that you provide to us for the following purposes:

For Functionality and Development of the Platform and LEAD, The Success Coach Company Services. We use information to provide, offer, and personalize the Platform and other LEAD, The Success Coach Company Services provided to you.  Some information, like your IP address, is used to communicate with your device to provide network connectivity, measure usage levels of the Platform, diagnose server problems and provide security features.  Other business purposes that depend on use of your information include data analysis related to testing, modifying, improving or developing new products, services and technologies, and to identify trends. Some Platform features may leverage artificial intelligence tools to enhance performance capabilities. We do NOT retain Personal Information to develop, improve, or train generalized artificial intelligence or machine learning models, including user data provided via third party APIs, including but not limited to Google Workspace APIs. LEAD, The Success Coach Company’s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements. We use cookies to make our websites and the Platform operate, work more efficiently, and provide analytic information.  Technologies similar to cookies, such as pixel tags are also used in connection with the Platform. For more information on our use of cookies, please read our Cookies Policy.

For Customer Support, Platform Updating and Reporting. The Platform may use information to provide LEAD, The Success Coach Company with updates and reports, and to check that the Platform is working properly.  Update functions may automatically check your system to see whether files need to be refreshed, updated, or modernized, in order to provide you with the up-to-date security, versions, features, options and controls associated with your systems or devices.  We rely on information to analyze performance and improve and maintain the Platform.  We also rely on Personal Information you provide to us to provide you with customer support for the Platform and other LEAD, The Success Coach Company Services, and to verify eligibility for promotional offers.

For Business Operations. We use information to operate our business; for example, to perform accounting, auditing, billing, reconciliation, and collection activities. Other business purposes that depend on use of your Personal Information include crime or fraud monitoring and prevention, protecting our legal rights, and performing contractual obligations.  We also use Personal Information to contact you to advertise, market and sell LEAD, The Success Coach Company Services in accordance with your communications preferences.

To Communicate. We use contact information to send messages; to provide LEAD, The Success Coach Company Services; to respond to customer service requests; to provide alerts such as security updates or changes in our policies or about subscriptions that are ending; and to send marketing or informational materials like newsletters or white papers, in accordance with your communication preferences.  We occasionally conduct surveys, or do focused research or studies which may require you to voluntarily share Personal Information in order to participate.  These activities typically have additional notices that provide more information about the use of your Personal Information and to which you may be asked to consent.

For Advertising and Marketing. We may use Personal Information collected from you, combined with information about what advertisements you viewed and other information we collect, to enable us to provide personalized content and to study the effectiveness of advertising and marketing campaigns.  You may choose whether to allow or deny uses or sharing of your device’s location by changing your device settings, but if you choose to deny such uses or sharing, we may not be able to provide you with certain personalized LEAD, The Success Coach Company Services and content on the Platform.

For Statistical Purposes to Improve the Platform. We may compile Platform statistics into traffic reports, which help LEAD, The Success Coach Company understand, anticipate, and respond to user needs.  If we learn, for example, of heightened interest in certain aspects of the LEAD, The Success Coach Company Platform, we are likely to highlight that information on the Platform home page. This Information helps us create a better overall experience for Platform users.

LEGAL BASIS FOR OUR USE (APPLICABLE ONLY TO EEA AND UNITED KINGDOM VISITORS):  If you are in the European Economic Area or the United Kingdom, our legal basis for collecting and using the Personal Information described above will depend on the Personal Information concerned and the specific context in which we collect it.

However, we will collect Personal Information from you only where we have your consent to do so, where we need the Personal Information to perform a contract with you, where we have a legal obligation to do so, or where the processing is in our legitimate interests (such as processing for administrative purposes, direct marketing, product development or improvement, preventing fraud or criminal acts and in support of information security) and not overridden by your data protection interests or fundamental rights and freedoms.

If we ask you to provide Personal Information to comply with a legal requirement or to perform a contract with you, we will make this clear at the time of collection. We will also tell you whether the requirement for that information is mandatory and explain any consequences to you if you do not provide the information.

Similarly, if we collect and use your Personal Information based on our legitimate interests (or those of any third party), we will take reasonable steps to provide clear notice and describe our legitimate interests.

LEAD, The Success Coach Company is the Data Controller of all Personal Information collected through the Platform in the EEA and the United Kingdom, except with respect to the Services (where LEAD, The Success Coach Company is the Data Processor) or where a supplemental Privacy Policy says otherwise. The contact details for LEAD, The Success Coach Company are set out in the "HOW TO CONTACT US” section.

If you have questions about or need further information concerning the legal basis on which we collect and use your Personal Information for any specific processing activity, please contact us using the contact details provided under the “HOW TO CONTACT US” Section below.

RETENTION OF YOUR PERSONAL INFORMATION:  We will only retain your Personal Information for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements and for other purposes described in this Privacy Policy.  We may retain your Personal Information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for Personal Information, we consider the amount, nature and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.  In some circumstances you can ask us to delete your data: see “YOUR LEGAL RIGHTS” below for further information.  And in some circumstances we will anonymize your Personal Information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

4. How LEAD, The Success Coach Company Protects Your Information

The Platform is designed to provide reasonable and appropriate administrative, technical and organizational security measures to protect your Personal Information against risks such as temporary or permanent loss, destruction, and unauthorized or unlawful access, alteration, use or disclosure.  We require our suppliers and vendors to apply similar protections when they access or use Personal Information that we share with them.  Users of the Platform must also do their part in protecting the data, systems, networks, and service they are utilizing.  No technology, data transmission or system can be guaranteed to be 100% secure.  If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that your password to any LEAD, The Success Coach Company account has been compromised), please immediately notify us by contacting us using the instructions in the “HOW TO CONTACT US” section below.

5. When LEAD, The Success Coach Company Shares Your Information

We work through our affiliates to provide the Platform and other LEAD, The Success Coach Company Services.  We also work with authorized suppliers and business partners.  When we share your Personal Information with these companies, we put in place appropriate measures to limit the use of your information only for legal and authorized purposes that are consistent with this Privacy Policy, as well as appropriate confidentiality and security measures.

We also share information with third parties for advertising and marketing; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of the Platform; and to protect our legal rights.  We may disclose Personal Information that we collect or you provide as described in this Privacy Policy:

With Affiliates and Subsidiaries. For purposes limited to and consistent with this Privacy Policy.  

With Suppliers. Our authorized vendors and suppliers may require Personal Information to provide services we have contracted for, such as product delivery, website hosting, data analysis, IT services, auditing, or customer service.  We use a wide variety of software and tools at LEAD, The Success Coach Company, and we process Personal Information using these tools as a regular course of business.  Our contracts with suppliers and vendors include provisions to protect your Personal Information and limit its use.

With Partners. We occasionally have relationships with third parties that are not suppliers or vendors but are working with us to offer certain opportunities such as marketing and similar promotions, to enable joint products or research studies, or to facilitate services on the Platform.  In these cases, additional terms or Privacy Policies may be provided.  For third parties or uses not described in this Privacy Policy, we share your information only with a lawful basis to do so.

For Advertising and Marketing. We share your information with our third-party company partners to prepare and deliver advertising and marketing content, to provide content services and to enable them to provide you with more personalized ads and to study the effectiveness of our campaigns.

In particular, we use third-party companies to communicate regarding goods and services that may be of interest to you, in accordance with your preferences.  You may receive this content by a variety of means such as email, phone or when you access and use the Platform or other LEAD, The Success Coach Company Services, and other websites.  Content may be based on information obtained, for example, through prior purchases or transactions, through your device’s physical location, through information about what advertisements and content you have viewed, or through cookies and similar technologies relating to your access to and use of the Platform and other websites. Please read our Cookies Policy for more information. You can choose whether to allow or deny uses and/or sharing of your device’s location by changing your device settings, but if you choose to deny such uses or sharing, our partners may not be able to provide you with the applicable Platform Services and content.

For Connections to Social Networks and Third Party Services. Where you are using our Services and have chosen to connect your social networks profiles to the LEAD, The Success Coach Company Services, or if you authorize a third party service to access your account, you are agreeing to provide information about you to the social networks and the third party services under their respective terms and privacy policies. For example, if you choose to connect your YouTube account to the LEAD, The Success Coach Company Services, this connection uses YouTube’s API services, and the Google Privacy Policy (located here) will apply to you. If you have authorized us to access your information via the YouTube API services, in addition to our normal procedure for deleting stored data, you may revoke our access to your data via the Google security settings page, located here.

Sales, Mergers & Acquisitions. We may disclose Personal Information as part of a contemplated or actual corporate transaction such as a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).

With Your Consent. LEAD, The Success Coach Company may disclose your Personal Information to any other person or entity where you consent to the disclosure. For information about how to decline our advertising and marketing, please see the section entitled "Your Choices & Rights" below.

We do NOT share your phone number or opt-in consent with third parties unless we’ve received your express written consent to do so.

All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

We also share non-personally identifiable information, such as anonymized or aggregated information, with suppliers for purposes such as analysis, identifying trends in the areas of our products and to help research and develop new LEAD, The Success Coach Company Services.

LEAD, The Success Coach Company does not sell any of your Personal Information for monetary compensation.

6. Information From Children

We do not knowingly collect, use, or disclose Information from children under 16.  If we learn that we have collected the Personal Information of a child under 16—or the equivalent minimum age depending on the jurisdiction, such as 13 in the United States per the Children’s Online Privacy Protection Act—we will take steps to delete the information as soon as possible.  If you are under 16, do not provide any Information about yourself to LEAD, The Success Coach Company, including your name, address, telephone number or email address. If you become aware that Information of a child under 16 years of age has been provided, please use one of the methods provided under the “HOW TO CONTACT US” section below.

7. Links to Other Websites and Services

We are not responsible for the practices employed by websites or services linked to or from the Platform, including the information or content contained therein.  This Privacy Policy does not address, and we are not responsible for, the policies and practices of third parties or other organizations that are not operating on LEAD, The Success Coach Company's behalf, including policies and practices related to privacy and security, data collection, processing, use, storage, and disclosure.  This includes: (a) any third party operating any site or service to which the Platform links – the inclusion of a link on the Platform does not imply endorsement of the linked site or service by us or by our affiliates; or (b) any app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer (such as Facebook, Apple, Google, Microsoft, LinkedIn, etc.) - including any Personal Information you disclose to other organizations through or in connection with the Platform or other LEAD, The Success Coach Company Services.

8. Do Not Track

Some browsers incorporate a "Do Not Track" (“DNT”) feature that, when turned on, signals to websites and online services that you do not want to be tracked.  At this time, the Platform does not respond to DNT signals.

9. YOUR LEGAL RIGHTS

LEAD, The Success Coach Company respects your rights in how your Personal Information is used and shared. Depending on where you live, you may have rights to request access or corrections to your personal data and make choices about the kinds of marketing materials you receive (or choose not to receive marketing from LEAD, The Success Coach Company at all). See below for more information, depending on your location.

10. European Privacy Rights

If you are in Europe, you may have additional rights under the GDPR, the UK GDPR, or nFADP.  Additional choices and rights may be available to you depending on which LEAD, The Success Coach Company Services you use.

Access, Correction to or Deletion of Your Information. If you would like to correct or update your Personal Information, or to request access to or deletion of your Personal Information, you may contact us by visiting the Platform or by using the contact details provided under the “HOW TO CONTACT US” section below.  If you request a change to or deletion of your Personal Information, please note that we may still need to retain certain information for recordkeeping purposes, and/or to complete any transactions that you began prior to requesting such change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the Personal Information provided until after the completion of such purchase or promotion). Some of your information may also remain within our systems and other records where necessary for compliance with applicable law.

At your request and where the law requires us to do so, we will confirm what Personal Information we hold about you.  You may also have a legal right to obtain a copy of your Personal Information.  You can make such a request by making a written request in one of the ways described in the “HOW TO CONTACT US” section below.  We may charge a processing fee for this service where permitted by law and we will require evidence of your identity before fulfilling your request.

Data Privacy Rights Specific to Individuals in the European Economic Area, the United Kingdom, and Switzerland. You can object to processing of your Personal Information, ask us to restrict processing of your Personal Information, or request portability of your Personal Information.  You can exercise these rights by making a written request in one of the ways described in the “HOW TO CONTACT US” section below.

Similarly, if we have collected your Personal Information with your consent, you can withdraw your consent at any time.  Withdrawing your consent will not affect (1) the lawfulness of any processing we conducted prior to your withdrawal, or (2) processing your Personal Information under other legal bases.

If you believe we are using your Personal Information in a way that is inconsistent with this Privacy Policy or for more information about your rights, contact your local data protection authority.  Additionally, under the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and/or the Swiss-U.S. DPF, you may contact JAMS Mediation, Arbitration, and ADR Services (https://www.jamsadr.com/eu-us-data-privacy-framework) to address complaints and provide appropriate recourse free of charge to you.  Under certain conditions, you may invoke binding arbitration.

Advertising and Marketing Choices. We give you many choices regarding our use and disclosure of your Personal Information for advertising and marketing purposes.  You may access or update your contact details and modify your communication preferences by using one of the methods provided under the “HOW TO CONTACT US” section below.  Please also note that if you choose not to receive marketing communications from us, we may still send you communications related to your products or the Platform, such as information about a security update, service issue or product delivery.  Some advertising content is delivered through the Platform’s use of cookies and similar technologies.  Our Cookies Policy includes more information on LEAD, The Success Coach Company’s use of such technologies for advertising and other purposes.

11. International Compliance

LEAD, The Success Coach Company is a global company with its headquarters in the United States.  As such, we may transfer your Personal Information between the United States and our affiliates and business partners in other countries.  We may also transfer your Personal Information to our third party service providers, who may be located in a different country to you.

LEAD, The Success Coach Company transfers information internationally in order to operate efficiently, to improve performance, and to create redundancies to protect information in the event of an outage or other problem.  In so doing, we will process your Personal Information in a way that meets the commitments of this Privacy Policy and complies with the law wherever we transfer it.

Whenever LEAD, The Success Coach Company transfers Personal Information beyond the country of origin, we will do so in accordance with applicable laws.  For Personal Information originating in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland that is transferred to a LEAD, The Success Coach Company entity outside the EEA, UK, or Switzerland, LEAD, The Success Coach Company participates in the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and, as applicable, the UK extension to the EU-U.S. DPF, and/or the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF). LEAD, The Success Coach Company commits to the DPF Principles and, as needed, will take additional steps to provide appropriate safeguards for the Personal Information we transfer. The Federal Trade Commission has jurisdiction over LEAD, The Success Coach Company’s compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF).  LEAD, The Success Coach Company may be required to disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. LEAD, The Success Coach Company is liable in cases of onward transfers to third parties.

12. Data Privacy Framework

LEAD, The Success Coach Company Inc. andLEAD, The Success Coach Company comply with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. LEAD, The Success Coach Company has certified to the U.S. Department of Commerce that LEAD, The Success Coach Company and LEAD, The Success Coach Company adhere to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. LEAD, The Success Coach Company has certified to the U.S. Department of Commerce that LEAD, The Success Coach Company and LEAD, The Success Coach Company adhere to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

13. California Privacy Rights

This section is addressed to California residents only and provides more information about your rights under the California Consumer Privacy Act or “CCPA” (California Civil Code Section 1798.100 et seq.), as amended. Subject to certain exceptions, the CCPA grants to California residents the rights to: be notified about the collection, use, disclosure, sale or sharing of their Personal Information; request access to, deletion of, or correction of their Personal Information; request to opt out of the “sale” or “sharing” of Personal Information (where such information is sold or shared); limit the use or disclosure of Sensitive Personal Information (as defined under CCPA); and to not be discriminated against for exercising such rights.

LEAD, The Success Coach Company does not sell your Personal Information.  If you wish to exercise your right to opt-out of LEAD, The Success Coach Company using your Personal Information for cross-contextual targeted advertising purposes (called “sharing” under the CCPA), you may do so by using the details in the “HOW TO CONTACT US” section or the appropriate withdrawal mechanism provided to you on the Platform.

You can request access to, correction of or deletion of your Personal Information by using the details in the “HOW TO CONTACT US” section.  If you request a deletion of your Personal Information, please note that LEAD, The Success Coach Company may still need to retain certain information for recordkeeping purposes, to complete any transactions that you began prior to requesting such deletion, to comply with applicable law, or for other purposes permitted by CCPA.  If you submit a request to exercise rights under CCPA, LEAD, The Success Coach Company will ask you to provide certain information to verify your identity.  This information will depend on your prior interactions with LEAD, The Success Coach Company and the sensitivity of Personal Information at issue.  If LEAD, The Success Coach Company denies your request, we will explain why.

You can designate an authorized agent to make a request under the CCPA on your behalf in certain circumstances. If you use an authorized agent for this purpose, LEAD, The Success Coach Company may ask you to verify your identity or that you provided the authorized agent signed permission to submit a request under the CCPA.  If you provide an authorized agent with power of attorney pursuant to Probate Code sections 4000 to 4465, it may not be necessary to perform these steps and LEAD, The Success Coach Company will respond to any request from such authorized agent in accordance with the CCPA.

The Privacy Policy describes the categories of Personal Information that LEAD, The Success Coach Company collects and how LEAD, The Success Coach Company uses such Personal Information. If LEAD, The Success Coach Company collects Sensitive Personal Information, we limit our use of the Sensitive Personal Information to uses: (1) you have authorized, (2) that are required to fulfill your requests for goods or services, or (3) that are otherwise allowed by the CCPA or required by other laws or regulations.

The categories of Personal Information collected, disclosed, and sold from California residents over the preceding 12 months and LEAD, The Success Coach Company applicable retention periods include: